It may be common knowledge, but first impressions are CRUCIAL when it comes to getting new business and achieving repeat business.
From the moment that your potential customer steps foot out of the car, they are asking themselves, “Can I trust this business?”
Unfortunately, many business owners forget that this question can answered even before someone walks in the front door! Believe it or not, but a clean presentation can immediately resolve a lot of doubts and reservations in the mind of a customer.
A tidy appearance communicates so much about your business – your values, your quality of service, and your pride. What does your appearance say to your customers?
Have you ever walked into one of those nasty gas stations? The ones where the bathroom hasn’t been cleaned in months and there are strange odors imitating from the moment you step foot in the front door. What does this type of atmosphere communicate to you? Do you feel valued as a customer?
How about the opposite? What about a restaurant that is spotless and well kept? Where the staff is constantly watching over the room and covering every detail of cleanliness? Perhaps you’re greeted at the door with a kind hello or maybe as you leave you’re thanked for your business.
This is customer service 101! An unkept appearance says that they haven’t taken the time to make their customers’ experience excellent.
As the saying goes, “Dressed to be addressed.” How you present your business will be the lingering thought that your customers remember.
Is your first impression impressive? Or are you neglecting the value of your customer?
One of the best ways to sell your potential customer is by having clean parking lots, clean entrances, tidy walkways, clear signage, an inviting storefront and clean awnings.
Customers automatically associate a clean brand with excellent service.
Why? Because they’ve been trained this way by above-standard customer service experiences!
Whether you’re a retailer with a storefront or a restaurant with awnings and drive-thru, it all matters to the subconscious decision making in the mind of your customer!
If you’re ready to take the next step in making your customer’s first impression a higher priority, we’re here to help!
We can help you achieve a great brand presentation with monthly pressure washing. From parking lots to drive-thru we provide seamless service. We also have the ability to service any location in Northwest Arkansas with Pressure Washing Services with our afterhours and overnight crews.
For an easy quote or to schedule a pressure washing service, please fill out the form below or give us a call at 479-601-5551!